Frequently Asked Questions
Products
Every Misk Lume fragrance is oil-based, handcrafted, and distilled in small batches. We use 100% pure perfume oil with no fillers, ensuring a high concentration that delivers exceptional longevity and depth.
All Misk Lume fragrances are oil-based. Oil-based formulas sit closer to the skin, evolve more naturally with your body chemistry, and last significantly longer than alcohol-based alternatives.
Due to our high concentration of pure perfume oil, Misk Lume fragrances typically last 8–12 hours on skin. On clothing, the scent can linger for several days.
Yes. Misk Lume is committed to ethical production. None of our products are tested on animals, and we source ingredients responsibly.
Absolutely. Our fragrances are designed to complement each other. Experiment with layering to create your own signature scent profile.
Orders & Shipping
Standard delivery takes 5–6 business days within Pakistan. Remote areas may require an additional 1–2 business days.
A flat rate of PKR 200 applies to all orders. Orders above PKR 8,000 qualify for free shipping.
Currently, Misk Lume ships within Pakistan only. We are working on expanding our reach and will update our community when international shipping becomes available.
Once your order is dispatched, you will receive an email confirmation with your order details. For any delivery updates, please contact us at misklume@gmail.com.
Order modifications may be possible if the order has not yet been processed. Contact us at misklume@gmail.com with your order number as soon as possible.
Payments
We accept cash on delivery (COD) and bank transfer for orders within Pakistan.
Currently, we do not offer installment or buy-now-pay-later options. We are evaluating this for future availability.
Returns
We accept returns within 14 days of delivery for unopened products in their original packaging with seals intact. Opened or used products cannot be returned unless they are defective or damaged upon arrival.
Email misklume@gmail.com with your order number and reason for the return. Our team will provide instructions within 24 hours.
Refunds are processed within 5–7 business days after we receive and inspect the returned item. The refund is credited to your original payment method.
